Repair availability depends on the device model, extent of damage and availability of suitable replacement parts. Where different part qualities are available, the options and prices are explained before installation.
Opening a device may reveal additional damage that was not visible initially. If this changes the required work or cost, the customer is informed before the revised work continues.
Liquid-damaged and severely damaged devices cannot be guaranteed to return to full working condition.
Customers should back up important information before submitting a device whenever possible.